Support Center
Find answers to common questions and learn how to get the most out of Ayahfinder
Need Help?
Can't find what you're looking for? We're here to help!
Email: support@getayahfinder.com
Response Time: We typically respond within 24-48 hours
Frequently Asked Questions
How accurate is Ayahfinder?
Ayahfinder uses advanced audio recognition technology and has a high accuracy rate. However, accuracy can vary depending on audio quality, background noise, and recitation style. We continuously work on improving our recognition system.
Does the app work offline?
Yes! After the initial download of the Quran text, you can use the app offline to read and browse the Quran. However, audio recognition features require an internet connection to identify recitations.
Which reciters does Ayahfinder support?
Ayahfinder supports a wide range of popular reciters including Sheikh Mishary Rashid, Abdul Basit, Sudais, and many others. We're constantly expanding our database to include more reciters.
Is Ayahfinder free to use?
Ayahfinder is free to download and use with basic features. We offer premium features through in-app purchases that unlock additional functionality such as advanced search, more translations, and an ad-free experience.
What languages are supported?
The app interface is available in English, with plans to add more languages. Quran translations are available in multiple languages including English, Urdu, French, Turkish, Indonesian, and more.
How do I report incorrect results?
If you encounter incorrect recognition results, please contact us at support@getayahfinder.com with details about the recitation and the incorrect result. Your feedback helps us improve the app.
Can I use Ayahfinder during prayer?
While the app can help you learn and identify Quranic verses, we recommend consulting with your local religious authority regarding the use of electronic devices during formal prayer times.
How do I delete my account?
You can request account deletion by emailing us at support@getayahfinder.com. We will process your request within 7 business days and permanently delete all your personal data from our servers.
Troubleshooting
Recognition Not Working?
- •Ensure you have a stable internet connection
- •Check that microphone permissions are enabled
- •Try to minimize background noise
- •Make sure the recitation is clear and audible
- •Update the app to the latest version
App Crashing or Freezing?
- •Restart the app
- •Check for app updates in your app store
- •Clear the app cache in your device settings
- •Ensure your device has enough storage space
- •If issues persist, uninstall and reinstall the app